These Terms & Conditions govern your use of the RE-VEAL website and our air pollution and odour monitoring, dispersion modelling, and reporting services. By accessing this website you accept these terms. If you do not accept them, please discontinue use of the website.
A. Usage and Access
You agree to use the RE-VEAL website and services only for lawful purposes and in a manner consistent with environmental responsibility, ethical conduct, and applicable regulations. You must not disrupt the website’s operation, attempt unauthorised access to any data or part of the system, interfere with security measures, or submit unlawful, false, or harmful material.
Access may be temporarily restricted for maintenance, updates, or technical issues. RE-VEAL does not guarantee uninterrupted access and is not liable for interruptions beyond its reasonable control.
B. User Accounts and Dashboard
Certain services — such as the real-time monitoring dashboard, LINE OA alerts, and report downloads — require an account issued by RE-VEAL under a service agreement. You are responsible for providing accurate, current, and complete information, for keeping your credentials confidential, and for all activity carried out under your account.
RE-VEAL is not responsible for loss or damage resulting from unauthorised access caused by your failure to protect your login information. We reserve the right to suspend or delete accounts containing false information or breaching these Terms & Conditions.
C. Scope of Services and Measurement Results
Website content — including articles, case studies, and service information — is general information for education and communication. It is not a guarantee of results, legal advice, or a site-specific engineering opinion. Scope of work, deliverables, timelines, and technical conditions are governed solely by the written proposal or agreement between us.
Measurement results and dispersion models are produced according to professional standards, the input data supplied, and site conditions at the time of measurement. Their accuracy depends on the accuracy of client-supplied information, access to installation locations, and maintenance of equipment as specified.
D. Payment and Billing
If you purchase paid services from RE-VEAL, you agree to provide accurate billing and payment information. All fees, pricing, and payment terms are communicated clearly before work is confirmed.
Payments must be made according to the agreed terms. RE-VEAL reserves the right to suspend services for delayed or failed payments. Charges are non-refundable unless stated in writing or required by law.
E. Cancellation Policy
You may request cancellation of services according to the terms of your service agreement. Requests must be submitted in writing and will be reviewed based on the nature, scope, and progress of the work already carried out.
RE-VEAL reserves the right to apply cancellation fees or withhold refunds where services have already been delivered or resources allocated. Any applicable refund or adjustment will be handled fairly and transparently, in line with contractual obligations and legal requirements.
F. Data Privacy & Security
Your use of RE-VEAL services is subject to our Privacy Policy, which explains how we collect, use, and protect personal information. We apply reasonable technical and organisational measures to safeguard data against unauthorised access, loss, or misuse.
While we take data security seriously, no digital system is completely secure. By using this website you acknowledge that risk and agree that RE-VEAL is not liable for damages arising from unauthorised access beyond its reasonable control.
G. Intellectual Property
All content on the RE-VEAL website — including text, graphics, logos, icons, photographs, diagrams, sample reports, and software — is the intellectual property of RE-VEAL or its licensors and is protected by copyright and intellectual property law.
You may not copy, reproduce, modify, distribute, or otherwise use this content without prior written permission from RE-VEAL. Unauthorised use may result in legal action.
H. Termination
RE-VEAL reserves the right to suspend or terminate access to the website or services at any time, with or without prior notice, if we believe a user has breached these Terms & Conditions, engaged in unlawful activity, or acted in a way that may harm RE-VEAL, its users, or its operations. Termination may also occur for technical, security, or operational reasons.
On termination, any rights granted under these terms cease immediately and you must discontinue use of the services. Termination does not limit RE-VEAL’s right to pursue legal remedies under applicable law.
I. Limitation of Liability
RE-VEAL’s liability is limited to what is set out in the applicable service agreement and permitted under Thai law. We are not liable for indirect or consequential loss, loss of business opportunity, or damages arising from reliance on general website information that has not been assessed together with our team.
J. Governing Law
These Terms & Conditions are governed by and construed under the laws of the Kingdom of Thailand, and any dispute arising from them falls under the jurisdiction of the Thai courts.
K. Changes and Contact
RE-VEAL may revise these terms from time to time; the date of the latest revision is shown at the top of this page. Continued use of the website after a revision constitutes acceptance of the updated terms. For questions, contact us at ratthanaengineering.re@gmail.com or through our contact form.
